Terms of Service

1. Acceptance of Terms

By creating an account on Paysight, you agree to these Terms of Service. If you do not agree, do not use the platform. These terms constitute a legally binding agreement between you and Paysight Technologies.

2. Description of Service

Paysight is a payment intelligence platform that connects to your payment gateway accounts (Paystack, Flutterwave, OPay, and others) to analyse transaction data, identify revenue leakage, and send alerts about payment failures. Paysight is a read-only monitoring tool — we do not process, initiate, or move any payments on your behalf.

3. Account Responsibilities

• You are responsible for maintaining the security of your account credentials
• You must provide accurate information during registration
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorised access at security@pay-sight.services
• You must not share your account with people outside your organisation

4. API Credentials

When you connect a payment gateway, you grant Paysight read-only access to your transaction data via your API credentials. You confirm that you have the authority to grant this access. You can revoke access at any time by disconnecting the gateway or deleting your account. We encrypt all credentials and never use them to initiate transactions.

5. Subscription and Billing

6. Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation:

• Your plan remains active until the end of the current billing period
• No partial refunds are issued for unused time within a billing period
• Your data is retained for 30 days after cancellation, then permanently deleted
• You may request a full refund within 7 days of your first payment if the service does not work as described

7. Acceptable Use

You agree not to:

• Use Paysight for any unlawful purpose
• Attempt to reverse engineer, copy, or resell the platform
• Connect gateway credentials belonging to accounts you do not own or have authority over
• Attempt to access other organisations' data
• Use automated scripts to abuse the API beyond normal usage
• Use the platform to monitor transactions related to illegal activities

8. Service Availability

We aim for 99.5% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance. We are not liable for losses caused by service interruptions beyond our reasonable control.

9. Limitation of Liability

Paysight provides payment analytics and intelligence. We are not responsible for payment failures on your gateway, decisions made based on our reports, or revenue losses. Our liability is limited to the amount you paid us in the 3 months preceding any claim. We are not liable for indirect, consequential, or punitive damages.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in Nigerian courts.

11. Contact